12 Hrs
Source:
بوابة أخبار اليوم
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PM reviews government complaint efforts
In a monthly report, Prime Minister Mustafa Madbouly mentioned that the government complaints system received about 224,000 complaints, requests, and inquiries during August 2026. Of these, 81% were directed to the relevant authorities, while 38,000 complaints were filed for review and were processed according to established procedures. The complaints mainly focused on the sectors of health, education, housing, utilities, and energy, with an effective response from ministries and governorates, especially the Ministries of Interior, Health, Supply, Education, and Infrastructure. The report also emphasized ongoing development efforts aimed at improving response times, resolving issues more efficiently, and strengthening trust between citizens and government institutions.
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