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Tanmiyah Earns Gold Certification
Tanmia Company, a subsidiary of IFC Finance Group, has received the Gold Certification for Customer Protection from MicroFinanza Rating in accordance with CERISE+SPTF standards, in collaboration with the International Finance Corporation and the Egyptian Union for Micro and Small Enterprise Finance. This certification is a recognition of the efforts to enhance customer protection practices within microfinance services, through the assessment and improvement of policies and procedures, with a focus on transparency, responsible pricing, data protection, and complaint resolution mechanisms. Officials stated that this achievement reflects the company's commitment to responsible financing and its desire to build sustainable relationships with customers.
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