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Launching E-KYC for quick customer verification
The Egyptian Telecommunications Company "Wi" announced the launch of the Electronic Customer Identity Verification Service (E-KYC), as part of its digital transformation strategy to enhance identity verification processes. The service enables fully digital verification and activation of lines, with the option of electronic signatures, eliminating the need for paper documents or manual procedures. It relies on advanced technologies to ensure security and reduce human errors. The first phase covers the sale and activation of individual phone lines, making the customer experience easier and providing more efficient and sustainable procedures, while adhering to regulatory requirements. This step is part of "Wi"'s efforts to simplify digital operations and expand the offering of safer and smoother services.
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