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Misr Kafr El Sheikh Advances Customer Digitalization
The Drinking Water and Sanitation Company in Kafr El Sheikh is working on developing its commercial system and digital transformation, aiming to improve operational efficiency and facilitate better service delivery to customers. The initiative involves linking billing, collection, debt management, and complaint procedures through a unified electronic system, which speeds up service provision and enhances transparency and data accuracy. Additionally, a contract has been signed with Edfaak Company to update the financial systems, as part of its comprehensive digital transformation strategy designed to improve service quality, increase customer satisfaction, and support data-driven decision-making.
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