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Engineer Ahmed Al-Zaher, Chairman of the Information Technology Industry Development Agency (ITIDA), officially inaugurated the American company InteLogix's headquarters in Egypt, located in New Cairo. The purpose of this expansion is to initiate operations providing business outsourcing and customer experience services to international markets. InteLogix is an American company specializing in business process outsourcing, with a focus on customer experience services. It has acquired the Egyptian company Athar to integrate its operations in Egypt into its global network. The expansion aims to leverage the diverse talents available in Egypt across languages and services, with an emphasis on delivering multilingual solutions using artificial intelligence technologies. This move is intended to support the US and European markets. The company plans to increase its Egyptian workforce from 135 to more than 1,360 employees over the next three years, while enhancing its services and broadening its operational scope within the Egyptian market. Data confirms that Egypt has become a key destination for outsourcing investments, hosting 252 companies, including 177 international firms, employing around 195,300 specialists. Companies benefit from Egypt’s advantageous geographic location, linguistic diversity, and cost competitiveness, all of which strengthen Egypt’s position as a global hub for high-value-added outsourcing services.
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