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Some users of the iPhone 18 Pro and iPhone 18 Pro Max are experiencing sudden problems when using the Face ID feature, as the phone freezes and restarts automatically when trying to open certain apps or settings. This issue appeared two days after receiving the phone, and Apple has confirmed that they are aware of the defect and are working on fixing it through a software update, with the possibility of replacing affected devices. This problem is considered a software-related issue that impacts the performance of the Face ID feature and causes the device to frequently malfunction.
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