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The Egypt Electricity Holding Company has warned citizens against tampering with or engaging in unofficial dealings regarding electricity meter faults. They emphasized that opening the meter cover, tampering with official seals, or performing external connections for temporary operation could lead to legal accountability. They clarified that signs indicating a meter fault include the disappearance of display data, cracks or damage to the meter casing, or the appearance of burn marks. Citizens are advised to report such issues officially to the relevant electricity engineering department for inspection and maintenance. The company also stressed the importance of providing official documents such as a national ID card and electricity bill to facilitate the inspection and repair process, noting that the credit balance should be addressed when replacing prepaid meters.
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