Electricity meter debt and high deductions

E.C.Egypt Electricity Company clarifies that the appearance of the word "indebtedness" when recharging some prepaid coded meters does not indicate a fault in the meter. It results from a settlement process between the previous and the new system, which applies a unified rate of 2.74 pounds per kilowatt-hour starting April 2026. This occurs due to differences in calculations and prices between the two systems and is not considered a fine or penalty to the subscriber. Additionally, having a prepaid balance from the previous month does not prevent the appearance of indebtedness upon update. These billing differences are merely settlements, and there is no need to recharge with larger amounts to avoid them. As for commercial meters, they do not benefit from subsidized tiers and tend to deplete the balance quickly because of service fees and a 20% surcharge during peak hours on consumption exceeding 250 kilowatt-hours per month. It is advised to reduce consumption by operating devices outside peak hours and using energy-saving techniques.

Size: 120%Text Size

Notice: This Is an AI-Generated Summary

Display The Full Article