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The article discussed a field visit carried out by Engineer Khaled Masoud Gomry, Chairman of South Delta Electricity Distribution Company, to the Sers El-Lyan and Menouf branches in Menoufia Governorate. The visit aimed to monitor performance levels and the quality of services provided to citizens. The tour included inspecting customer service offices, overseeing meter conversion procedures, improving the speed of processing requests, as well as reviewing maintenance plans and development projects. Emphasis was placed on adherence to quality and safety standards to enhance the electrical service level in the area.
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