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The Minister of Social Solidarity, Dr. Maya Morsi, followed up on the incident of the negligence by the employees of the Zawia Abdul Qader unit in Alexandria. A citizen's urgent plea had been raised regarding the lack of responsiveness from the staff and their failure to provide services. The ministry has decided to refer all employees of the unit for investigation to clarify the circumstances of the matter, while emphasizing intensified oversight of the social units in the governorate and improving the quality of services provided to citizens. The ministry confirmed that it will take firm action against any negligence or misconduct that hinders citizens' interests, ensuring proper performance and adherence to legal and administrative procedures.
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