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Mohamed Youssef, head of the Rapid Response Team at the Ministry of Social Solidarity, revealed details of their response to a report about an individual unconscious in Sohag. An ambulance was dispatched to transport and save him from a health emergency. He explained that the ministry has a case monitoring unit and that the number of complaints has increased thanks to people's awareness and the widespread dissemination of information via social media. Complaints are forwarded from the Ministry of Social Solidarity to local teams in the governorates. The Rapid Response Teams were established in October 2014 and are tasked with handling cases in the streets. Additionally, there is a hotline, 16439, to receive complaints.
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