24 Hrs
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Electricity Ministry Acts After Citizen Complaints
The Minister of Electricity and Renewable Energy, Dr. Mahmoud Esmat, held an urgent meeting with the heads and leaders of electricity distribution companies to address the crisis caused by the malfunction of the electronic electricity services platform, which has led to a backlog of citizen complaints, especially regarding requests for installing the coded meter and converting from the old meter. The meeting was convened unexpectedly and without prior announcement, amid expectations of decisive instructions to resolve the issues and improve the operational performance of the system. Meanwhile, citizens expressed their dissatisfaction with the suspension of requests and the hindrance of services.
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