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Jamal Awad, Chairman of the National Social Insurance Authority, explained that the social insurance system in Egypt faces challenges due to its large size. Up to now, about 18,000 cases of delayed benefit payments have been identified. The rightful beneficiaries will be granted compensation according to the law, which includes the amounts owed as well as the average return on Treasury bonds and bills during the delay period. He confirmed that the authority has formed a committee to investigate these cases and has begun implementing payment procedures, including paying 5% of the debts upfront and installment payments for the remaining amount over seven years. The authority’s funds are managed by experts and specialized companies to ensure financial security. The system aims to improve electronic service efficiency to reach up to 95% by the end of 2027, making it easier for citizens to access services and reducing the need to visit insurance offices.
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