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PM oversees Government Complaints efforts in September
During September, the Government Complaints System focused on improving and facilitating the responsiveness of government agencies to citizens' demands and problems. The region received approximately 210,000 complaints and requests, with 81% directed to the relevant authorities, maintaining quick resolution thanks to coordination between ministries and governorates. Efforts in the health sector concentrated on addressing 14,000 complaints and providing urgent responses in healthcare services. The industrial and service sectors achieved a high rate of success in resolving complaints related to various services, while also advancing comprehensive efforts to reform the working environment and governmental services.
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