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The article discussed the efforts of the Minister of Housing, Eng. Randa El-Manshawy, in monitoring the results of meetings between officials of the new cities and citizens, aimed at improving the quality of services provided to them. She emphasized the importance of direct communication with residents and swiftly addressing their issues and requests to benefit from services through digital platforms, thereby enhancing performance efficiency and citizen satisfaction. Additionally, she reviewed the outcomes of visits by officials of the urban authorities in New Minya, El Shorouk, and New Qena cities, which included listening to residents' demands, facilitating procedures, and improving service delivery mechanisms, with a focus on effective solutions and overcoming obstacles in accordance with the governing regulations.
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