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مصراوي
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Source: مصراوي
23 Hrsمصراوي
Source: مصراوي
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A World Bank survey published in October 2023 found that 80 of 93 economies, or 86%, legally allow agents to provide payment services, while 73 of the 80 economies allow them to handle money transfers. The model has expanded in several countries: in Kenya, the number of banking and microfinance bank agents reached 93,773 by the end of 2025, while in Bangladesh the number of accounts opened through them reached 25.14 million in September of that year. In Egypt, rules issued on November 3, 2026, allow banks to contract with five categories of entities. However, agents’ duties are limited to services such as verifying identities and receiving applications to open accounts or obtain loans, then referring them to the bank; the bank remains responsible to its customers.
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