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The Consumer Protection Law requires the supplier to warrant durable goods against manufacturing defects for at least two years from the date of receipt. If the product requires installation or commissioning, the warranty period begins when that is completed, provided it is completed no later than two months after receipt. The warranty covers inspection, repairs, original spare parts, technicians’ fees, and transportation of the product to and from the repair facility. The supplier must also inform the consumer of maintenance appointments and provide a receipt for the work performed. If the product cannot be repaired, it must be replaced with a new product of the same type and specifications, or its value refunded, in accordance with the periods and circumstances set out in the Implementing Regulations.
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