4 Hrs
Source:
اليوم السابع
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Source: اليوم السابع
4 Hrsاليوم السابع
Source: اليوم السابع
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Prime Minister Mostafa Madbouly reviewed the Unified Government Complaints System’s report for October. The system handled 195,000 complaints, requests and inquiries, referring around 157,000 (81%) to the relevant authorities and closing 34,000 (17%), while work continued to complete the information for about 4,000. The main categories included 30,100 complaints about housing and utilities, 14,600 concerning social protection, and 12,400 health complaints and emergency appeals. The relevant authorities addressed complaints across a range of sectors. Madbouly stressed the need for continued coordination among government bodies to improve responsiveness. The report also highlighted efforts to develop communication channels and speed up the review and resolution of complaints.
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