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NTT Docomo services experienced a widespread disruption in Japan on the morning of November 11, 2026. It began at 10:34 and affected calls, internet access, and messaging for 5G standalone (5G SA) subscribers, while 4G services and emergency calls were unaffected. The cause remains under investigation, and the company said it had found no signs of a cyberattack. It advised affected customers to switch temporarily to 4G and restart their phones, or turn airplane mode on and then off. The disruption follows an earlier outage lasting about 14 hours on November 5 and 6, which affected up to 1.587 million subscribers.
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