بوابة الفجر
Source: بوابة الفجر
12 Hrsبوابة الفجر
Source: بوابة الفجر
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At the 30th edition of Cairo ICT 2026, CONNECT Professional Services showcased solutions for intelligent enterprise collaboration and AI-powered customer experiences. These included Cisco smart meeting rooms, visitor management applications, and hospitality services. The company also presented Webex Contact Center and Webex AI Agent, which respond to customer inquiries and route complex cases to employees, alongside integrated channels including WhatsApp, phone calls, and email. It also showcased Totalix for Cisco, a platform that supports Arabic and real-time translation into more than 37 languages, and offers on-premises deployment to keep customer data within Egypt.
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