16 Hrs
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بوابة الشروق
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Source: بوابة الشروق
16 Hrsبوابة الشروق
Source: بوابة الشروق
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Minister of Water Resources and Irrigation Hani Sewilam said the ministry uses a rapid-response monitoring system, run by a specialist team and supported by artificial intelligence, to track complaints posted in the media and on social media and verify them within seconds. The ministry also offers other channels for receiving complaints, including by phone and email, through the Cabinet’s platform, and during field visits. He added that the ministry had worked with state agencies to resolve crises that had lasted for decades, including water shortages and supply interruptions in Suez and Port Said. The previous season, he said, passed without any major complaints related to the water system.
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