17 Days
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بوابة الفجر
Electricity: 2.6M Requests and 29 Digital Services
The Ministry of Electricity and Renewable Energy announced that it has received approximately 2.6 million requests and complaints since the beginning of the year through digital platforms. This is part of its efforts to improve service quality and ensure the sustainability of the electricity supply. The ministry has employed modern technologies to analyze and automatically categorize the complaints, aiming to eliminate their root causes and enhance performance. The focus is also on strengthening direct communication with citizens and promoting energy conservation.
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