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الموجز
الموجز
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The Minister of Electricity and Renewable Energy received a report on the performance of the electronic system for citizen services and complaints. Since the beginning of the year, the platform has received over 2.6 million requests and complaints through various channels. The report highlighted the diversity of requests, including electricity connection, meter installation, and power theft, along with swift responses and data analysis to enhance service quality and develop the national electricity grid. This effort is part of the government's initiatives towards digital transformation and improving the sustainability and quality of electrical supply for citizens.
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