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The article discusses the steps citizens can take when faced with a sudden increase in their electricity bill. A source from the Ministry of Electricity and Energy explained that subscribers can review their meter reading and compare it to the billed amount, then submit an official complaint through customer service centers or the government platform, attaching the necessary documents. The complaint is examined and the data reviewed, with financial errors corrected if a mistake in the reading or billing is verified. The article encourages regular meter reading to avoid surprises in future bills.
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