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New Procedures for Food Subsidy Card Complaints
The Supply and Internal Trade Directorate of Giza Governorate has announced new measures for handling complaints from citizens affected by the suspension of their food subsidy cards. These steps are part of efforts to ensure social justice. Eligible individuals are required to update their information via the Egypt Digital platform starting from June 14, 2026, then submit a complaint along with supporting documents proving their eligibility for support to the Supply Offices. These complaints should be sent to the Customer Service Center at the Ministry of Military Production through the hotline 19959. The Technical Inspection Departments will examine the complaints and prepare periodic reports to be submitted to the ministry. This is part of the state's efforts to ensure that support reaches those who are genuinely entitled to it. These procedures are part of a broader initiative to update beneficiary databases and exclude ineligible individuals based on various indicators such as income and assets, aiming to regulate the distribution of food subsidies in a more equitable manner.
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