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The Unified Governmental Complaint System in Egypt announced that it received 206,000 complaints and requests in May 2026, with 83.5% of them directed to the competent authorities. The relevant ministries recorded the fastest processing rates in reviewing and handling complaints, especially the Ministries of Interior, Supply, Housing, and Health, as well as the Governorates that demonstrated the most responsiveness in the cities of Cairo, Alexandria, and Giza. These efforts are part of a plan to strengthen communication with citizens and improve the quality of government services.
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