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Government Handles 206,000 Complaints in May
The 2026 Government Complaints System Report highlighted its engagement with 206,000 complaints and requests for assistance during May. Of these, 83.5% were directed to the appropriate authorities for resolution. Effective action was taken on issues related to healthcare, utilities, energy, and markets, with notable figures including the handling of 13,000 healthcare requests, 10,700 complaints in the electricity sector, and 21,000 complaints in supply and commerce. The overall goal was to enhance government services and increase their efficiency.
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