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Assiut Health reports monthly complaints results
In May 2026, the Directorate of Health Affairs in Assiut achieved a full response rate to all complaints received through the Unified Government Complaints System. A total of 130 complaints were addressed with a 100% completion rate, in addition to monitoring and resolving 527 complaints through hospital and health unit officials. The administration also received 63 complaints through various channels, such as WhatsApp, Facebook, email, and phone, all of which were handled. Furthermore, the Citizen Service Department conducted five field visits to assess the quality of medical services and enhance the healthcare quality in the affiliated hospitals.
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