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Heitham Mansour, the Institutional Development Advisor, discussed how relying on centralized operational models hinders companies' regional expansion, as it creates operational friction that slows down decision-making and increases costs. He emphasized that organizations capable of sustainable growth depend on decentralized models that support local autonomy and improve data management, enabling them to expand more efficiently and reduce dependence on individuals for decision-making. He pointed out that many companies face challenges due to "control addiction" and the necessity to redesign their operational models to support sustainable expansion.
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