75 Days
Source:
The Guardian
NHS England plans to give three weeks' notice for hospital treatment
NHS England has ordered hospitals to notify patients at least three weeks in advance of their appointments, tests, or surgeries, aiming to improve communication and patient experience. The move, inspired by customer service standards from companies like Amazon and John Lewis, addresses concerns about patients being left in the dark and receiving late or missing appointment notices. NHS officials emphasize that timely and clear communication is essential to reducing anxiety and ensuring better service, with new standards to be implemented across all NHS trusts.
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