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Source:
وكالة موازين نيوز
Source: وكالة موازين نيوز
1 Dayوكالة موازين نيوز
Source: وكالة موازين نيوز
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The General Secretariat of the Council of Ministers clarified that citizens’ complaints and requests are received through the “Electronic Citizen Government” system and then referred electronically to the relevant authorities. Applicants are given a unique code to track their cases by phone. The Government Coordination and Citizens Affairs Department follows up with the relevant authorities until complaints are addressed in accordance with legal and administrative procedures. It also oversees Citizens Affairs departments and evaluates their performance to ensure a timely response and remove obstacles.
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