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الدستور
Al-Shawarbeh highlights digital progress
The Chairman of Greater Amman Municipality, Dr. Youssef Shawarbeh, emphasized that the Municipality's experience in digital transformation has contributed to improving public services and increasing transparency. Since 2017, comprehensive digital transformation programs have been launched through process automation and the development of technological infrastructure. By 2021, the Municipality had successfully transitioned all its services to digital, offering 154 electronic services, including 18 comprehensive services, in addition to developing systems based on artificial intelligence. Furthermore, the Smart City Strategy was launched in 2024, incorporating electronic payment systems, traffic monitoring, electric vehicle charging networks, and an interactive platform to enhance citizen participation in decision-making. These efforts have helped reduce paperwork and operational costs, and Amman has received multiple international recognitions, including the BSI Kitemark certification.
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