59 Days
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السوسنة
Digital Economy: 15 Government Service Centers Operating Across Multiple Regions
The Jordanian government is expanding its network of comprehensive government service centers to 15 operational centers, with the aim of improving service quality and facilitating access. These centers offer 230 services through 34 official institutions, including dedicated internal and external counters for visitors, such as a 24-hour center at Queen Alia International Airport. The centers are integrated with digital platforms, such as the "Sanad" app, which saw its user base grow from 2 million to approximately 2.9 million in the first half of the year, to promote digital transformation in the delivery of government services. The ministry also implements strict oversight systems to ensure service quality, with citizen satisfaction reaching 94.4%. These efforts contribute to enhancing government performance and broadly streamlining citizens' transactions.
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