Official error causes joint prison sentence in Amman
News reports circulated about a clerical error by MyWater Company that led to a judicial ruling against a citizen, sentencing him to four months of imprisonment and a fine of 1,000 dinars, despite him having settled his financial obligations with the company over nine months ago. The responsible employee delayed in sending the proof of settlement, which caused the legal proceedings to continue and the matter to escalate to a court ruling without the citizen's knowledge. The company has emphasized conducting an internal investigation to identify the causes, correct the fault, and reaffirm its ethical responsibility toward its subscribers.
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