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Heir apparent Prince Hussein bin Abdullah II emphasized the importance of completing the automation of civil status and passport services to facilitate procedures for citizens. He highlighted the need to strengthen awareness campaigns regarding the use of the Sind application and electronic services. He pointed out that the department offers 25 electronic services, representing 81% of transactions, and that the rate of electronic transaction completion has increased from 3.8% in 2024 to 24.8% in 2026. He also stressed the necessity of accelerating the completion of in-person transactions and addressing the needs of visitors quickly and efficiently.
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