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The Deputy of His Majesty the King, His Royal Highness Prince Hussein bin Abdullah II, Crown Prince, emphasized the importance of intensifying awareness campaigns regarding the electronic services provided through the Sanad application, especially services offered by the Civil Status and Passports Department, to inform citizens about how to access and use these services electronically. During his visit to the Civil Status and Passports Department, he listened to an explanation of the digital transformation projects. Currently, the department offers 25 electronic services, representing 81% of its transactions, with the rate of electronic transaction completion increasing from 3.8% in 2024 to 24.6% in 2026. He also stressed the need to expedite the processing of transactions that require in-person attendance, while taking into account the diverse needs of the users.
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