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A national study in Jordan showed that 82% of citizens are directly and noticeably affected by municipal work in their daily lives, considering municipalities primarily responsible for improving local services. The survey found that 51% rated the level of services as good to excellent, while 56% observed an improvement in these services compared to previous periods. The results indicate that citizens favor expanding the powers of municipal councils so that they are more involved in planning and oversight (61% support this) and support separating the powers between the council and the administration to enhance accountability (75%). Additionally, 52% preferred the mayor to be appointed by the government, compared to 44% who favored direct election. The study also revealed that the majority of Jordanians believe that municipal management is heading in the right direction (69%), and that the structure and consolidation of municipal powers improve performance and accountability. Furthermore, 61% think that the primary responsibility for improving services lies with the municipalities themselves, with strong support for the Greater Amman Municipality model.
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