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The workshop organized by the Jordanian Fintech Academy focused on the role of Boards of Directors in leading the shift toward delivering banking and financial services powered by artificial intelligence. The session discussed the importance of leadership adopting AI initiatives to enhance operational efficiency, improve customer experience, and develop financial products. Emphasis was placed on the necessity of establishing comprehensive governance frameworks and risk management practices to ensure responsible and effective use of these technologies. Additionally, the workshop highlighted the importance of building national capabilities and fostering knowledge exchange to support innovation and the sustainability of Jordan's financial sector amid rapid digital transformation.
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