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سرايا الإخبارية
Government reports 71% digital service maturity in early 2026
The level of maturity in Jordan's digital government services reached 71% during the first half of 2026, with the government heavily relying on data and artificial intelligence to enhance performance efficiency and support decision-making. Five priority use cases for developing and deploying AI agents across various government agencies have been identified, with plans to expand their use later. Additionally, the National Digital Transformation Framework was launched to standardize practices and elevate digital standards. Jordan ranked 49th globally on the Responsible AI Index. The data maturity assessment was completed, and 23 government teams were trained to improve data management, alongside the development of a digital system for legislation and policies. The upcoming phase will focus on measuring the impact of digital transformation on service quality and operational efficiency, with the establishment of national performance indicators and dissemination of results to the public. The government has achieved 92% of its target for public sector modernization by mid-2026, emphasizing the measurement of the actual effects of digital transformation projects and paperless government initiatives.
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