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The level of maturity of digital government services in Jordan reached 71% during the first half of 2026, as the government expanded the use of data and artificial intelligence to support decision-making and improve efficiency. Focus was placed on developing and deploying AI agents in five government entities, and a national framework for digital transformation was established to elevate digital practices. Additionally, data maturity was assessed, and government teams were trained to enhance data management. The government plans to measure the impact of these projects on service quality and operational efficiency, with the routine publication of national performance indicators. In the first half of the year, 92% of its targets were automated.
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