22 Hrs
Source:
الوكيل الإخباري
Civil Aviation Authority bans flights with technical issues
The Civil Aviation Authority focused on enhancing the safety and security of flights within the kingdom, reaffirming its ongoing monitoring of airlines' compliance with passenger rights. It emphasized that no aircraft is operated with a technical fault unless fully repaired according to international standards. The authority also mandates that airlines provide immediate assistance services in the event of flight delays or cancellations, including meals, refreshments, and accommodation when necessary. Additionally, it clarified that airlines are responsible for compensating passengers in cases of delays or damaged luggage, and it urged travelers to submit complaints through official channels in case of any shortcomings. The authority also confirmed the provision of free facilities for people with disabilities and the elderly, ensuring passenger rights are upheld under all circumstances.
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