Sanad app experiencing outage
The governmental "Sanad" application in Jordan experienced a malfunction that caused difficulty in accessing its digital services, which impacted the completion of transactions and the display of electronic documents for citizens. The app is now a primary portal for digital government services, and its downtime has led to confusion in the use of digital identity and approved documents, especially after the adoption of electronic licenses and the suspension of their paper issuance starting August 2, 2026. Official authorities have not yet issued any clarification regarding the cause of the outage or the expected duration for restoring normal operation.
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