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The Aqaba Special Economic Zone Authority announced the expansion of its electronic services to 161 out of 180 services, achieving an automation rate of approximately 89%. The digital transformation has contributed to reducing the transaction completion time by over 50%, decreasing from around 14 days to about 7 days. The number of users benefiting from electronic services has reached approximately 19,000, with a total of around 74,500 requests processed since the beginning of the year, averaging about 9,300 transactions per month. These electronic services enable citizens and investors to submit and track transactions online and receive outcomes through digital platforms, minimizing the need for in-person visits except in exceptional cases. This development is accompanied by connecting the service system with more than 19 government and private sector entities to enhance efficiency and expedite transaction processing.
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