Manufacturing defect in JAC E10X models
The Consumer Protection Directorate at the Ministry of Industry, Trade, and Supply announced a plan to address a manufacturing defect in the JAC E10X and JAC E10X SEHOL vehicles from the 2022 and 2023 models. This follows the receipt of 53 complaints about sudden stops while driving caused by an issue in the main battery or the Battery Management System (BMS). The measures include suspending the sale of vehicles in inventory, placing warning labels, inspecting all registered vehicles, and resolving the root cause within three months. Additionally, free warranties and commitments will be provided to consumers. The ministry will monitor the effectiveness of these repairs through random sampling and will pursue legal action against violators to ensure consumer safety.
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