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Research indicates that relying on chatbots like ChatGPT to answer questions may lead to overconfidence without verifying sources, even though half of their responses contain significant errors or misleading information. This is due to the ease of reading their replies, a preference for receiving a single answer rather than consulting multiple sources, and our tendency to trust them as unbiased. Experts recommend increasing awareness of psychological biases that cause us to accept information too quickly, and using chatbot responses as a starting point to seek out sources and verify their accuracy from multiple perspectives.
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