23 Hrs
Source:
زاد الاردن
Jordan’s Zad editorial questions government accountability
The article addresses digital transformation in the Jordanian government and the necessity of clarifying responsibilities within the digital service system. Many transactions have become electronic, and modern technologies, including artificial intelligence, are used to facilitate citizens' lives. However, concerns remain about the ambiguity of accountability when technical or administrative errors occur. The author emphasizes the importance of ensuring that technology does not become a barrier between citizens and institutions, and highlights the need for a clear responsible entity that citizens can rely on in case of mistakes, to ensure transparency and accountability, and to prevent recurring technical issues that affect citizens' rights.
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