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السبيل
Public Civil Status Department Adds Saturday Hours
The Civil Status and Passports Department in Jordan has adopted Saturday working hours at six offices to facilitate citizens' transactions, especially for those unable to visit during official days from Sunday to Thursday. Statistics show that the number of transactions processed on Saturdays gradually increased from 1,611 on the first day to over 2,200 transactions by the end of August, reflecting a rise in demand for services. Additionally, these adjustments led to extended working hours on Saturdays during the first two weeks of September, with transaction completion times reduced to 30-45 minutes, particularly during peak hours. Moreover, the department has begun offering electronic services, issuing around 700,000 digital certificates and 80,000 electronic passports, thereby reducing the need for in-person visits and enhancing the speed and efficiency of service delivery.
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