15 Hrs
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جراءة نيوز
Civil Aviation Authority updates disability travel rules
The Jordanian Civil Aviation Regulatory Authority has announced new regulations to protect the rights and assist persons with disabilities during air travel. These measures will officially take effect on December 1, 2026. The regulations include providing assistance services entirely free of charge, prohibiting any fees on medical devices and wheelchairs, mandating free transportation of two pieces of equipment and assistance for each passenger, and allowing service dogs to accompany travelers at no cost. Additionally, the regulations require the provision of assistive devices within airports and the facilitation and organization of travel procedures, along with establishing mechanisms for filing complaints and receiving compensation within six months of the flight. These steps aim to promote inclusivity and fairness in serving travelers with disabilities, in line with international standards, and to reduce barriers to their rights in air transportation.
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