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وكالة الانباء الاردنية
Civil Aviation issues new traveler protections
The Civil Aviation Authority has announced the release of new regulations to protect the rights and assist people with disabilities during air travel, which will come into effect starting December 1, 2026. These regulations aim to enhance the rights of travelers with disabilities by providing fully free services, including the transportation of medical devices and service dogs at no charge, as well as offering special accommodations in travel procedures and continuous assistance. Additionally, the regulations require airlines and airports to adhere to high-quality standards and establish accessible complaint channels within six months of the flight to ensure the protection of travelers' rights. The goal is to facilitate the travel experience, promote equality, and guarantee dignity and reliability for all passengers with disabilities.
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