Industry Dept resolves 80% complaints in 8 months
The article focused on the efforts of the Jordanian Ministry of Industry, Trade, and Supply in addressing consumer complaints during the first eight months of 2026. The directorate closed 1,513 complaints out of a total of 1,892, achieving an 80% completion rate. There was a noticeable increase in the number of complaints compared to the previous year, especially in the sectors of e-commerce, electronics, and automobiles. The results also indicated that 48% of the complaints related to warranties and contracts, while 40% concerned defective goods, reflecting ongoing regulatory efforts and the protection of consumers' rights.
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